What this site collects

If you use the contact form, what you type is sent by email to the firm’s own inbox. It is not written to a database, a customer relationship system, or any marketing platform. The email is delivered by Resend, an email delivery service, which keeps a copy of each message for 30 days and then deletes it. The form asks for your name, a phone number, an optional email address, a short answer to “Which insurer have you heard from?”, and a description of what happened.

The site sends nothing back to an email address you give; it goes to the firm with the rest of your message.

If you call, the call goes to the firm. Call handling may record the number you called from so that we can call you back.

This site runs no advertising trackers, no social media pixels and no session recording.

Fonts are served from this domain rather than from a third party.

No part of this page is loaded from another company’s servers.

If you use the chat window, your answers are sent to the firm by email in exactly the same way as the contact form described above, and no chat company is involved.

This site sets no cookies.

One exception, described because leaving it out would make the paragraph above read as more than it is. The contact form limits how many messages one internet connection can send in an hour, so that nobody can flood the office’s inbox. To count them, the site holds a short scrambled fingerprint of that connection’s address — not the address itself — in memory for the length of that hour. Nothing is written to disk, the fingerprint cannot be turned back into an address, and it is gone when the hour passes or the site restarts, whichever comes first.

The site is hosted by Cloudflare Pages, which keeps standard server logs — including IP addresses — for a limited period, as any web host does. Those logs belong to the host and are kept under its own policy; they are used to operate and secure the site.

Questions about any of this can go to the office at (334) 555-0142.